Privacy Policy

Effective Date: 5.23.2025

At NYC Psychological Services, PLLC ("we," "our," or "us"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose personal information gathered through our website and services. We are committed to maintaining the confidentiality of your information in accordance with legal and ethical standards, including compliance with HIPAA (Health Insurance Portability and Accountability Act).

1. Information We Collect

We may collect the following types of information through our website and associated services:

• Personal Information you voluntarily provide through forms, emails, or scheduling systems (e.g., name, contact details, reason for seeking services).
• Usage Data automatically collected through cookies or analytics tools (e.g., your IP address, browser type, pages visited).
• Appointment and Inquiry Details submitted via contact or scheduling forms.

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries or schedule appointments.
• To provide psychological services, including teletherapy.
• To improve our website and understand how it is used.
• To maintain secure and HIPAA-compliant communications.
• To comply with legal obligations.

3. Teletherapy

We offer teletherapy services through secure, HIPAA-compliant platforms. While we take all reasonable measures to protect the privacy of online sessions, please be aware that electronic communications are not entirely risk-free.

4. Use of Third-Party Services

We may use third-party services such as:

• Google Analytics to better understand website usage.
• Online scheduling or contact form plugins that may collect limited personal data.

These services have their own privacy practices and we encourage you to review them. We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable and appropriate measures to protect the confidentiality and integrity of the personal information we collect, including administrative, physical, and technical safeguards in line with HIPAA requirements.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to your personal information.
• Withdraw consent where applicable.
• File a complaint with the Department of Health and Human Services if you believe your privacy rights have been violated.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please visit our Contact Page.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.